I placed an order for Halloween costumes on August 30th, 2008, as of October 14th, I have only received 1 and they haven't replied to my various emails regarding my order. They keep saying this item has shipped, then two days later it says something else. Right now, the status is Some Items Not Shipped. They haven't updated the status in over a week and have provided no explanation as to why the items were not shipped. They refuse to offer a refund so I have disputed the charges with my credit card company. DO NOT WASTE YOUR TIME OR $$ on this company!!!!


  Comments (1)
RSS comments
1. Written by Doxy = FRAUD, on 22-10-2008 00:12

I placed an order last week too, and paid for the two-day shipping. In the order confirmation e-mail there was a link to their shipping policy, which seemed odd to me...I do most of my shopping on-line and have never received shipping policy link in the confirmation e-mail. Here they went on to explain that all items are out of stock unless explicitly marked as In Stock, and they go on to explain that it could take up to 14 days for them to get the item.  

 

 

 

I have tried to contact them numerous times, and keep getting the auto-response.  

 

 

 

After 5 days of failed attempts, I did some research & found out that this company is notorious for scamming people. The most commonly reported issues are:  

 

--item/items never arrived  

 

--refuse to issue a refund  

 

--refuse to cancel the order when requested  

 

--do not respond to e-mails  

 

--do not provide contact information  

 

--and many more  

 

 

 

After reading couple of reviews, I went on the Better Business Bureau website...here I found that over 400 complaints were issued against Doxy Intimates (currently located in St. Louis, MO)...  

 

 

 

State of Missouri has sued the Doxy Intimates. Doxy lost...no surprise there...  

 

 

 

State of Missouri has outlined a criteria Doxy has to comply with...  

 

One being DOXY INTIMATES WILL NOT CHARGE THE CUSTOMERS UNTIL THE ITEMS HAVE BEEN SHIPPED....therefore if your credit card has been charged before the item was shipped, Doxy is breeching the agreement it has made with the state.  

 

 

 

The Better Business Bureau, advises all the customers who were charged before the is shipped to contact the State of Missouri Attorney General.  

 

 

 

PLEASE DO CONTACT THE ATTORNEY GENERAL...no one should have to go through this...

Comments on NEVER RECIEVED PRODUCT

Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.

Name:
Comment:



Code:* Code
I wish to be contacted by email regarding additional comments