Doxy claims that they issued me a refund on September 20th for my order of almost $100. It took FOREVER to actually get a response, and then FINALLY they are issuing me a refund. I have called my credit card company and no such contact or refund has been made. It is now October 11th - they claimed it would take 2-3 business days to process.
WHAT A FRAUD!!!!! Luckily I had already contacted my credit card company and they have been working fabulously with me and have already issued a temporary refund so at least I'm not getting charged interest in the meantime.
I DO NOT recommend Doxy. Do not get sucked into their low prices and large selection. You will not receive your order or refund if requested, and asking them to make contact with you via email or phone is next to impossible.